FrequentlyAsked Questions.Everything you need to know.

Honestly, we're just tired of the cold, stiff agency model. Being your Business Pal means we actually sit on your side of the table. We'll give you the straight truth, challenge your ideas when we think they can be better, and treat your brand's wins like our own. We aren't just a vendor you hire; we're the partners you call when you want to get things done right.

Nothing we do is "off the shelf." We're obsessed with the details and the senses — the things that make a brand actually feel like something. We believe a brand should be an experience, not just a logo. By focusing on sensory marketing and meticulous detail, we make sure your story feels immersive, real, and hard to forget.

Marra was started by two friends who happen to be a "Silver Bullet" account expert and a "Spy Agent" tech strategist. Between us, we have over 17 years of experience in the Middle East and GCC. We've spent that time learning how to balance cold business logic with the kind of creativity that actually starts trends.

We don't box ourselves into one industry because strategy and creativity are universal. That said, we thrive with brands that want to evolve — whether you're in retail, tech, hospitality, or professional services. If you care about your brand's story and its impact in the GCC, we're probably a good fit.

In our world, yes. Doing creative work without strategy is like building a house without a blueprint. Even for smaller projects, we need to know the "why" behind the "what." It's how we ensure the work actually moves the needle for your business rather than just looking good.

That's our sweet spot. We call it the "Mercury Balance." It's about making sure every wild creative idea is actually anchored in data and business goals. We don't care about making things look "pretty" if they don't actually work for your bottom line.

Once your brand is in our sights, the deep dive begins. We're naturally curious — some might say nosy. We research, we investigate, and we dig for the "why" before we ever suggest the "how." This technical deep-dive ensures that our creative solutions are backed by real intelligence, not just gut feelings.

You'll always have the core founders involved — the Silver Bullet and the Spy Agent. Depending on the size of your project, we bring in the right specialists from our network to make sure every detail is covered. You won't be passed off to a junior intern; you get the experts.

A lot. You're the expert on your business, and we're the experts on communication. We work best when it's a collaborative back-and-forth. We'll guide the ship, but we need your insights to make sure the brand remains authentic to you.

It varies, but we don't believe in rushing quality. A full branding project usually takes between 8 to 12 weeks. Website builds and PR campaigns have their own timelines. We'll give you a clear roadmap before we start so you know exactly when to expect results.

We value our clients' privacy as much as yours. While we can't always share full internal strategies, we're happy to jump on a call and walk you through relevant case studies and results we've achieved in similar industries.

Definitely. We're proudly rooted in KSA, but we know the GCC landscape inside and out. We help brands navigate the unique cultural nuances of the entire Middle East and beyond.

For projects, we typically work on a 50/50 split — 50% upfront to kick things off and 50% upon completion. For our monthly retainers, we bill at the start of each month. We try to keep it simple and transparent so we can focus on the work.

Once the final invoice is settled, the work is yours. All the final creative deliverables we produced for your project belong to you. We lay all of this out clearly in our Service Agreements so there are never any surprises.

It's about the pace. Project Based work is for specific, high-impact needs like a new brand identity, a website build, or a big launch. A Monthly Retainer is for long term growth — it's where we handle your ongoing social media, SEO, and strategy to keep your brand sharp and evolving every single day.

We're always on the lookout for fellow tech geeks and creative explorers. Even if we don't have an active opening, feel free to send your portfolio to hello@wearemarra.co. If we think you'd make a great Business Pal, we'll definitely be in touch.

Since our founders include a Spy Agent, we take technical performance seriously. If something isn't working right on the site, please let us know at hello@wearemarra.co so we can investigate and fix it immediately.

We often link to our clients' work or tools we find useful. However, we don't control those third party sites. Once you leave our shooting range, their own privacy policies and terms take over.

Just send an email to hello@wearemarra.co. We'll start with a real conversation to see where your brand stands today and figure out the best way to help you move the needle.